Refund policy

We want you to love your purchase from Theo’s Lovey. If something isn’t right, we’re here to help.

Returns

• We accept returns within 30 days of delivery.

• Items must be unused, unwashed, and in original condition.

• For hygienic reasons, opened or used pillow-loveys cannot be returned unless defective.

• To start a return, please contact us at [your email] with your order number.

Refunds

• Once your return is received and inspected, we will notify you.

• Approved refunds are issued to your original payment method within 5–7 business days.

Exchanges

• If you received a defective or damaged item, email us and we’ll replace it at no cost.

Return Shipping

• Customers are responsible for return shipping fees unless the item arrived damaged or incorrect.

Questions?
Email us at theospillows@gmail.com